Terms of service
Since you are handling both payment transactions and personal health/hygiene data, your Terms of Service (ToS) needs to be robust. This protects you from liability and clearly defines the rules of the "contract" between you and your customers.
Here is a comprehensive draft tailored for a business like Fullstop.
Terms of Service
Last Updated: May 15, 2026
1. Overview
This website is operated by Fullstop. Throughout the site, the terms “we”, “us” and “our” refer to Fullstop. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Products and Medical Disclaimer
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Intended Use: Our period knickers are designed for menstrual and leak protection. They are not a medical device.
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Hygiene: Due to the nature of our products, we maintain strict hygiene standards. Please refer to our Return Policy for details on what can be returned.
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Accuracy: We strive to display the colors and images of our products as accurately as possible, but we cannot guarantee that your monitor's display of any color will be 100% accurate.
3. Accuracy of Billing and Account Information
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We reserve the right to refuse any order you place with us.
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You agree to provide current, complete, and accurate purchase and account information for all purchases.
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In the event that we make a change to or cancel an order, we will attempt to notify you via the email provided at the time the order was made.
4. Pricing and Modifications
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Prices for our products are subject to change without notice.
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We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
5. Prohibited Uses
In addition to other prohibitions, you are prohibited from using the site or its content:
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For any unlawful purpose.
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To solicit others to perform or participate in any unlawful acts.
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To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
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To submit false or misleading information.
6. Limitation of Liability
Fullstop does not guarantee that your use of our service will be uninterrupted, timely, or error-free. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
In no case shall Fullstop, our directors, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products.
7. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.
9. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.
Contact Information
Questions about the Terms of Service should be sent to us at natalie@byfullstop.com.